JK FURNITURE

Our pick-up and delivery services are designed to ensure your convenience and satisfaction. Here’s how it works:

Pick-Up Service: We offer scheduled pick-up services for items purchased online. Choose a convenient date and time, and we’ll prepare your order for pick-up at our store.
Delivery Service: For your convenience, we deliver directly to your doorstep. Delivery timelines vary based on your location, but we strive to deliver within 3-5 business days.
Cost of Delivery: Delivery fees depend on the size and weight of your order and the delivery address. We’ll calculate the cost at checkout.

If you have any specific requirements or questions about pick-up and delivery, please don’t hesitate to Contact Us

If a customer discovers that the product purchased from the company is damaged upon delivery, here’s how to address it:

Report the Damage: Contact us via email at adeolaklad@gmail.com within 48 hours upon discovery. Use the subject line “DAMAGED ITEM.”
Fixable Damage: If the damage can be fixed on-site, our team will reach out to discuss the specifics and arrange for resolution.
Beyond Repair: If the damage is beyond repair, the customer may request a replacement or a refund.
Condition of the Product: The damaged product must remain in the same condition as when it was received.

Resolution Time: Resolution times may vary:

Building a custom piece of furniture from scratch at our warehouse is an exciting, collaborative process. Here’s how it works:

Book an Appointment: After finalizing your design and quote, schedule a visit to our warehouse.
Consult with Experts: Meet with our design and fabrication team to finalize the details of your furniture, including materials, dimensions, and finishes.
Select Materials: Browse our selection of high-quality woods, metals, fabrics, and paints to choose what works best for your piece.
Participate in the Process: Depending on your preference, you can actively participate in the crafting process or observe as our skilled artisans bring your design to life.
Completion and Delivery: Once the furniture is completed, you can either pick it up from the warehouse or arrange for delivery.
Submit Request via Email: You can submit your request directly via email. Send the details (including any images) to: adeolaklad@gmail.com

Building your furniture with us ensures a personalized experience, high-quality craftsmanship, and a one-of-a-kind piece tailored to your needs.

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